Some Uber users trying to delete the app received a notification from the company specifically mentioning the allegations of sexual harassment detailed over the weekend in a blog post by former employee Susan Fowler Rigetti.
SEE ALSO: Why sexual harassment scandals like Uber's are Watch The Big Bust Theory (2013) onlinebound to persist in techA screenshot of one such interaction, confirmed to Mashable as authentic by an Uber spokesperson, demonstrates the lengths to which the company is going to assure fleeing customers that "what [Fowler] describes is abhorrent and against everything Uber stands for and believes in."
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A spokesperson said the above language was only used in response to customers who specifically referenced the latest allegations, and that the number of account-deletion requests following the publication of Fowler's blog post have been low.
"Everyone at Uber is deeply hurting after reading Susan Fowler's blog post," the message reads.
It goes on to say that a law firm with former U.S. Attorney General Eric Holder as partner will lead an independent investigation into the matter.
"We believe in creating a workplace where a deep sense of justice underpins everything we do and it's everyone's number one priority to create change in the coming months and years."
Some, shall we say, remain skeptical.
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In the meantime, it's clear that Uber can no longer ignore Susan Fowler.
UPDATE: Feb. 23, 2017, 10:41 a.m. PST This post has been updated to reflect that, according to a spokesperson, Uber has stopped sending out the above message in response to account-deletion requests.
Topics Uber
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